Ordering Process

Welcome to our shopping agent/order placement service! To help you smoothly purchase your desired items, please refer to the following 4 simple steps for ordering:

1. Contact Customer Service for Inquiry

Please contact our online customer service during office hours via WhatsApp or WeChat.

💡 Please provide the name, photo, or website link of the item you wish to purchase, so that customer service can accurately follow up for you.

2. Customer Service Quotation and Confirmation

After receiving your inquiry, customer service will confirm and provide you with:

  • Latest price of the goods

  • Estimated Time of Arrival (ETA)

  • Relevant shipping fees

3. Payment Confirmation of Order

If you agree to the quotation and decide to place an order, please transfer/remit the payment to our company bank account.

⚠️ After payment, please be sure to send the deposit slip/transfer screenshot back to customer service so we can immediately place the order with the supplier for you.

4. Arrival and Shipping Notification

Once your ordered goods arrive at our company, our team will conduct a quality check and arrange for immediate dispatch (if using SF Express or other local logistics), and then provide you with the logistics tracking number.

📞 Our Office Hours and Contact Information

  • Office Hours: Monday to Saturday 10:00-19:00 (Excluding public holidays)

  • WhatsApp Inquiry: +852 6682 2396

  • WeChat Account: +85266822396